How to Claim Warranty for Your Black Shark Product in Bangladesh

All Black Shark products purchased through TechBox Bangladesh come with a 1-year official warranty. Here's exactly how to claim it if something goes wrong.

What's Covered

• Manufacturing defects
• Display issues (dead pixels, backlight failure)
• Battery defects (capacity drops below 80% in 6 months)
• Charging port failure
• Button/sensor malfunction

What's NOT Covered

• Physical damage (drops, cracks)
• Water damage beyond IP rating
• Unauthorized repair attempts
• Lost or stolen devices

How to Claim

• Step 1: Contact TechBox via Facebook Messenger or call our hotline
• Step 2: Provide your purchase receipt and describe the issue
• Step 3: Drop off the device at our Dhaka service center, or ship it nationwide
• Step 4: Receive repaired or replaced unit within 7-14 business days